With Logitech Sync, hybrid working is no longer an issue

More than half of the people in the world are working remotely and many of them (around 83%) are also aiming to reach an agreement to work in hybrid mode in the future. While hybrid working proves beneficial in terms of employee productivity, it poses a big challenge for enterprise IT departments with an increase in help desk tickets, the need to adequately equip users with collaboration tools to remote and, finally, the interruption of the connection between the devices in the office and those at a distance in terms of management and maintenance.

Logitech Sync simplifies IT operations

One of the most popular solutions is Logitech Sync, the device management platform designed to support users who find themselves in a hybrid working condition. With the new update, the software is finally able to support personal collaboration devices, such as webcams, headsets and docking stations, while IT departments will be able to manage conferences and workstations from a single cloud-based interface.

Sync Logi

Scott WartonGeneral Manager of Logitech Video Collaboration, said, “Remote work and collaboration tools have saved the global economy and kept us all productive during the pandemic. However, it has also created a major problem now that hundreds of millions of people are at home and IT teams have little to no visibility into technical issues and how to resolve them. We can speak of a potential productivity crisis. Logitech Sync solves this challenge by expanding insight into what’s happening in the home workplace (or anywhere else), not to mention a whole new frontier of insights and analytics to keep our business running. .”.

Through a single web-based platform, the IT team can deploy firmware updates and enable new features for meeting rooms and personal devices: Sync works on popular cloud platforms such as Microsoft Teams, Zoom and Google Meet. Thanks to Logitech solutions, for example, the IT team will be able to activate Logi Tune on different workstations and obtain real-time feedback on the status of devices (even remotely), allowing users to easily personalize the use of their webcam, headset and Logi Dock.

New Sync features are available as public beta worldwide and free for customers.